Privacy Policy
Last updated: 6 September 2026
Scaffolding hire and enquiries are handled directly by Naude Industries. Naude Industries receives enquiries for the scaffolding service. The website manager also receives a copy to support enquiry routing and website operation.
1. Information We Collect
We may collect your name, phone number, email address, site location, requested service, preferred dates, project details and any information you choose to send when contacting the business. We also collect limited website-attribution information such as the page visited, referring page, campaign parameters and advertising click identifiers so the business can understand which enquiries came from this website.
2. How We Use Your Information
Your personal information is used to:
- Respond to your scaffolding enquiry and request any details needed for a quote
- Assess the site, prepare a quotation and arrange the requested scaffolding service
- Keep an operational record of the enquiry and improve the website's lead journey
3. Lead ownership and sharing
Quote requests are shared with Naude Industries at info@naudeindustries.co.za and the website manager for the purpose of responding to and supporting your enquiry. We do not sell, rent or use your personal information for an unrelated business. Technology, hosting and lead-management providers may process information only to operate this website, route the enquiry, maintain security and provide support for the same scaffolding-service purpose.
4. Service providers
The website uses Vercel for hosting, Boxley for website analytics, attribution and lead submission, and Google Ads for advertising and conversion measurement. If you contact the business through WhatsApp, Meta's and WhatsApp's terms and privacy practices also apply to that communication.
5. Data security and retention
Appropriate technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure or destruction. Information is retained only for as long as reasonably needed to manage the enquiry, deliver the service, keep required business records and resolve related queries.
6. Your rights
Under POPIA, you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Object to the processing of your personal information
To exercise these rights, please contact us at info@scaffoldhirecapetown.co.za.
7. Analytics and browser storage
Boxley may store a first-party visitor identifier in your browser's local storage and record page views, campaign attribution and interactions such as quote or contact-button clicks. This helps connect an enquiry to the page or campaign that led to it. You can clear local storage through your browser settings.
Google's advertising tag may use cookies or similar browser identifiers to measure visits and successful quote requests associated with Google Ads. The conversion event does not include the form details you submit. You can manage or clear cookies through your browser settings.
A WhatsApp or phone-button click records contact intent, not a completed conversation, quotation or sale. This website does not read your WhatsApp messages.
8. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact us
If you have any questions about this Privacy Policy, please contact us at: